home > help > FAQ


What are the opening hours?

Monday-Friday: 8:00 am. - 19:00 pm.
Saturday: 8:00 am. - 5:00 pm.

Where can I get assistance?

Go to one stop service desk and Library Hotline :-
Extension line : 0-2800-2680-9 ext. 4265
Intra-phone : i-24-4265
Service hours
bulletMon - Fri   8 am - 7 pm
bulletSat           9 am - 5 pm

Do you have this book/journal?
How do I borrow a book, and for how long?

You may borrow books at the Circulation Desk. To borrow a book, locate it in the library catalog, LIBCAT, fill out a borrower slip and hand it to the Circulation staff. Click on Borrower Catagories for use privilieges.

How can I find what is on-Reserve for my class?

Can I e-mail a query?

Yes, send your queries to liwww@mahidol.ac.th. Reference staff will get back to you within 24 hours.

Where do I get help with my thesis?

Can I print, scan and photocopy?

Can I acess the Internet, and use computer applications?

Yes, in all library computer labs.

Can I use my laptop and wireless connection in the libraries?

Yes you can after registering your laptop at the MUCC Services (CNS ext. 2260/1). Refer to the Wireless Network Connection at the following link : http://www.mahidol.ac.th

Can I access library resources from outside campus?

Yes, with a valid MUnet account (your MU e-mail username/password). Check if your browser (Internet Explorer or Netscape) is configured to access the MU proxy server.

What should I do if I am having trouble accessing online resources from off-campus?

Check if your browser (Internet Explorer or Netscape) is configured to access the MU proxy server. Contact the Library Technology Division (ext. 4224) if you still have a problem.

Why is the full-text of the article not available electronically?

Can Non-MU users access the Resources?

Only users with a valid MU ID are eligible to use the libraries.

updated : october 21, 2010